Policies

ScandBook ‘s environmental policy is based on a responsible approach to production, resource use and long-term environmental impact. The Company undertakes to comply with all applicable national and international laws and agreements that regulate environmental protection and integrates these requirements into everyday business processes.

When planning and carrying out its activities, ScandBook strives to make the products and processes produced as safe as possible for human health and as harmless to the environment as possible (without sacrificing high standards of quality, reliability and production efficiency).

Environmental protection is seen not as a stand-alone initiative, but as a coherent and integral part of business management.

Environmental objectives and directions

ScandBook’s environmental objectives are formulated to ensure balanced development and continuous improvement of operations.

The Company aims to:

• systematically reduce the negative impact of production activities on the environment at all stages of the process;
• apply simple, eco-efficient and energy-efficient solutions in operation and maintenance processes;
• ensure that the activities do not pose a risk to the health of employees, partners or end users;
• efficiently use raw materials, energy and other resources, avoid excess consumption;
• choose technologies and products with favourable environmental characteristics throughout their life cycle;
• consistently reduce energy consumption and promote energy efficiency;
• reduce the amount of waste generated, giving priority to prevention, sorting and recycling.

Principles and practices of implementation

To achieve these goals, ScandBook applies specific and consistent environmental implementation principles. The company prioritises eco-friendly, certified and environmentally friendly products and solutions in the procurement process, while actively cooperating with suppliers and emphasizing the importance of environmental requirements throughout the supply chain.

ScandBook also works preventively. Continually monitors changes in environmental regulation, technology and market trends, evaluates new technologies and products. It aims to make decisions that are based on long-term environmental benefits.

Employees’ personal responsibility is considered one of the most important factors, which is why it is developed through training, dissemination of information and active involvement of employees in environmental initiatives.

In addition, ScandBook promotes the eco-labelling of products, carefully evaluates the environmental requirements of customers and seeks to respond to them in a constructive and reasonable manner.

Environmental arguments are communicated responsibly based on facts, transparency and a holistic approach.

Your privacy and personal data protection are important to us, and this privacy policy is designed to clearly define how ScandBook protects your rights and the integrity of your personal data.

The purpose of this policy is to provide a clear overview of how we process personal data, for what purposes it is used and what rights you have as a data subject.

This Policy has been prepared in accordance with the General Data Protection Regulation (GDPR), which has been applicable since 25 May 2018 and has replaced previous personal data protection legislation.

You can find more information about the GDPR on the EU GDPR Information Portal.

Processing of Personal Data

ScandBook processes personal data primarily in order to properly fulfil its obligations to you. We only process personal data that is necessary for specific purposes and avoid excessive data collection.

Personal data may also be used to ensure quality customer service, conduct business communication, perform business analysis, provide information about services and perform duties provided for in legal acts.

Personal data are processed only where there is a legitimate ground for doing so, such as the fulfilment of contractual or legal obligations.

The personal data you provide may be used for internal processes, communication or information messages.

Personal data may be processed when:

• you subscribe to the newsletter,
• ordering products or services,
• product delivery is in progress,
• the information is disseminated in printed or digital form.

Examples of personal data processed

ScandBook may process the following personal data:

• name and surname,
• address,
• email address,
• telephone number,
• fax number,
• position,
• organization code.

Your rights

As a data subject, you have the right to:

• access your personal data,
• require rectification of inaccurate or incomplete data,
• request the erasure of your personal data,
• request to transfer personal data.

Please note that according to the Law on Accounting, certain personal data must be stored for at least 7 years, so the right to request deletion of data in these cases does not apply.

Upon termination of the contractual relationship between ScandBook and the customer, potential customer or supplier, the personal data is deleted or anonymized during the annual review.

Upon receipt of a request for deletion of personal data, it shall be executed within 3 months. You can also submit a request for an extract from the processing of your personal data.

Collection of personal data

Personal data may be collected when:

• you visited us or otherwise contact us,
• you submit a request for a quote through the website,
• data are obtained from public registers,
• one of our employees is hired,
• you register for events or seminars,
• you subscribe to newsletters or other information materials,
• you participate in surveys or market research.

Security of personal data

ScandBook has clear internal policies and procedures to ensure the safe processing of personal data. Access to personal data shall be granted only to those employees for whom it is necessary for the performance of their functions.

Technical and organisational security measures are designed to protect data against unauthorised access, loss, destruction or accidental alteration.

Transfer of personal data

ScandBook does not disclose personal data to third parties without your consent, unless it is necessary for the fulfilment of contractual or legal obligations.

ScandBook Holding / ScandBook AB / ScandBook UAB / Nørhaven Book A/S act as data controller and is responsible for the processing of your personal data.

Cookies

A cookie is a small text file stored on your computer or device. Sites use cookies to remember your choices and improve your browsing experience.

Even if you are not logged in to your account, the website may remember your previous actions and automatically fill in certain fields. Cookies can’t contain software code, so they don’t pose a security risk, like viruses or spyware.

The ScandBook Code of Conduct defines the basic principles of ethics, responsibility and professional conduct that guide the day-to-day operations of a company. These principles apply to all employees, management, partners and suppliers. This helps ensure transparent, reliable, and sustainable operations throughout the organization.

The Code of Conduct covers areas such as fair business conduct, respect for human rights, environmental responsibility, occupational safety and health, and compliance with applicable laws and international standards. The Supplier Code of Conduct complements these principles, setting clear expectations for partners throughout the supply chain.

Below are documents detailing the standards and obligations applicable to ScandBook:

• ScandBook Code of Conduct
• ScandBook Supplier Code of Conduct
• Quality, environmental protection, occupational safety and health policy

These documents reflect ScandBook ‘s ambition to act responsibly, ensure high quality of services and products, and build long-term trust with customers, employees, and business partners.